Nocilla Named Director of Quality Assurance for Wayne Memorial Community Health Centers


Honesdale, PA (February 23, 2015)—Wayne Memorial Community Health Centers (WMCHC), welcomes Norma Nocilla, BSHA, LPN, CPHQ, who has been appointed Director of Quality Assurance for the federally qualified health center. Nocilla will be responsible for planning, supervision and coordination of performance improvement initiatives across all WMCHC offices located in Wayne, Pike and Lackawanna Counties.

            “I’m looking forward to continuing my career with WMCHC,” stated Nocilla. This position will give me an opportunity to work in another area of healthcare.”

            Nocilla received a Bachelor of Science Degree in Healthcare Administration from Kennedy Western University, Cheynne, Wyoming.  She attained distinctions as a Certified Professional in Healthcare Quality as well as National Managed Care Certification Level I and II. Over the past 20 years, Nocilla held various leadership positions in healthcare quality and performance improvement at local health systems including:  Regional Manager of Risk and Patient Safety/Patient Safety Officer for Geisinger Health System; Director of Quality and Clinical Outcomes, Geisinger Community Medical Center and Director of Performance Improvement at the former Marian Community Hospital.

“Providing our patients with the highest quality of care has always been a priority,” stated Frederick Jackson, executive director, WMCHC.  “Norma’s experience will not only help maintain current initiatives, but also move us forward.”

WMCHC is a network of physician offices providing primary care, women’s health, pediatric, behavioral health and dental services as well as general surgery, pulmonology and sleep medicine. WMCHC is clinically affiliated with Wayne Memorial Health System, Inc. For more information on all services, visit, call 570-251-6676 or follow us on Facebook.


Photo: Norma Nocilla, BSHA, LPN, CPHQ, director of quality assurance, WMCHC