Mobile sites for student loan servicing operations help on-the-go borrowers
Harrisburg, PA – The Pennsylvania Higher Education Assistance Agency (PHEAA) announced today that borrowers whose loans are serviced by its student loan servicing operations, American Education Services and FedLoan Servicing, can now make payments directly from their web-enabled cell phones, including smart phones.
“Today’s student loan borrowers are becoming increasingly sophisticated in their use of technology,” said Representative William Adolph, PHEAA Board Chairman. “Developing an online payment solution that can be easily accessed from a mobile device provides on-the-go borrowers with a new student loan management tool that can help them stay on track toward successful repayment.”
The new mobile websites have been optimized for web-enabled cell phones, providing both simple presentation and easy user interaction, giving borrowers a convenient and fast alternative to using PHEAA’s full-featured online services. Borrowers are also able to add a special icon to their phone for easy, one-click access during future visits.
“These new mobile sites make the repayment process more accessible for many student loan borrowers,” notes Senator Wayne Fontana, PHEAA Board Vice Chairman. “Anytime PHEAA can make it easier to manage student loan payments, we are helping borrowers avoid delinquency and default – which can ultimately save borrowers from a lifetime of credit issues, while safeguarding millions of federal tax dollars.”
Student loan borrowers can visit aesSuccess.org or MyFedLoan.org and check their account balance, the next payment amount and due date, and make a payment 24/7. When these sites are accessed by web-enabled cell phones, users will be automatically directed to versions of sites that are optimized for mobile devices.
About PHEAA Created in 1963 by the Pennsylvania General Assembly, the Pennsylvania Higher Education Assistance Agency (PHEAA) has evolved into one of the nation’s leading student aid organizations. Today, PHEAA is a national provider of student financial aid services, serving millions of students and thousands of schools through its loan guaranty, loan servicing, financial aid processing, outreach and other student aid programs.
PHEAA’s earnings are used to support its public service mission and to pay its operating costs, including administration of the Pennsylvania State Grant and other state-funded student aid programs. PHEAA continues to devote its energy, resources and imagination to developing innovative ways to ease the financial burden of higher education for students, families, schools and taxpayers.
PHEAA conducts its student loan servicing activities nationally as FedLoan Servicing and American Education Services (AES).
About FedLoan Servicing Building on PHEAA’s 45-plus years of student aid experience, FedLoan Servicing was established to support the U.S. Department of Education’s ability to service student loans owned by the federal government. FedLoan Servicing is one of a limited number of organizations approved by the Department of Education to service these loans and is dedicated to supporting borrowers with easy and convenient ways to manage their student loans. For more information, visit www.MyFedLoan.org.
About AES American Education Services (AES) was created to guarantee and service a variety of Federal Family Education Loan Program (FFELP) and private student loan products for lending partners throughout the nation. AES is a national leader in providing quality customer service to millions of student loan borrowers through its highly-trained and experienced customer service representatives. For more information, visit www.aesSuccess.org.
